This Privacy Policy applies to the NextCV – AI Resume Builder mobile application and website (nextcvbuilder.online), operated by Empire Softtech ("we", "our", or "us"). By using NextCV, you agree to the collection and use of information as described in this policy.
01 Information We Collect
1.1 Information You Provide
When you create an account and build your resume, we collect:
- Account information: Full name, email address, profile photo (from Google Sign-In)
- Resume content: Personal details, work experience, education history, skills, certifications, and any other information you enter into your resume
- Contact information: Phone number, address, LinkedIn URL, portfolio URL (as entered in your resume)
- Communications: Messages you send to our support team
1.2 Information Collected Automatically
When you use the app, we automatically collect:
- Device information: Device model, operating system version, unique device identifiers
- Usage data: Features used, screens visited, time spent in app, crash reports
- Log data: IP address, app version, timestamps of actions
- Analytics data: Via Firebase Analytics — aggregated, anonymized usage patterns
1.3 Information from Third Parties
- Google Sign-In: When you sign in with Google, we receive your name, email address, and profile picture from your Google account
- Firebase services: Authentication tokens, crash logs via Firebase Crashlytics
02 How We Use Your Information
We use the information we collect for the following purposes:
Resume Generation
To generate, format, and export your professional resumes as PDF documents
AI Suggestions
To provide AI-powered content suggestions tailored to your job title and experience
ATS Scoring
To analyze your resume and provide an ATS compatibility score with improvement suggestions
App Improvement
To understand how features are used, fix bugs, and improve the overall experience
Customer Support
To respond to your questions, troubleshoot issues, and provide assistance
Security
To detect, prevent, and address fraud, abuse, and security vulnerabilities
We do not use your resume content to train AI models. We do not send you marketing emails without your consent.
03 Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We share data only in these limited circumstances:
3.1 Service Providers
We use trusted third-party services to operate NextCV. These providers access your data only to perform tasks on our behalf:
| Provider | Purpose | Data Shared |
|---|---|---|
| Google Firebase | Authentication, analytics, crash reporting | Email, device info, crash logs |
| Google Cloud | Cloud infrastructure, data storage | Resume data (encrypted) |
| OpenAI / AI Provider | AI-generated content suggestions | Job title, section context only (no PII) |
3.2 Legal Requirements
We may disclose your information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our legal rights or prevent harm.
3.3 Business Transfers
If Empire Softtech is involved in a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
04 Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit: All data transmitted between the app and our servers uses TLS 1.3
- Encryption at rest: Database records are encrypted using AES-256
- Authentication tokens: Stored securely using Flutter Secure Storage (Android Keystore)
- Access control: Strict role-based access — our team cannot read your resume content without explicit permission
- Regular security audits: We review our infrastructure and code for vulnerabilities periodically
05 Your Rights and Choices
You have the following rights regarding your personal data:
Access
Request a copy of all personal data we hold about you
Correction
Update or correct inaccurate personal information
Deletion
Delete your account and all associated data permanently from app Settings → Account → Delete Account
Data Portability
Export your resume data in a machine-readable format
Opt-Out
Opt out of analytics collection via app Settings → Privacy → Analytics
Object
Object to processing of your data for specific purposes
To exercise any of these rights, contact us at support@nextcvbuilder.online. We will respond within 30 days.
06 Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Active account data: Retained for the lifetime of your account
- Deleted account data: Permanently deleted within 30 days of account deletion request
- Resume PDFs: Deleted immediately upon account deletion
- Analytics data: Retained in anonymized, aggregated form for up to 24 months
- Support communications: Retained for 12 months after resolution
- Legal/compliance records: Retained as required by applicable law
We use soft deletes only — your data is flagged as deleted and queued for permanent removal. We never hard-delete user data before the 30-day grace period, allowing account recovery if deletion was accidental.
07 Children's Privacy
NextCV is not directed at children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately at support@nextcvbuilder.online and we will delete the information.
08 Cookies and Tracking
The NextCV mobile app does not use browser cookies. Our website (nextcvbuilder.online) may use:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Google Analytics to understand visitor behavior (anonymized)
You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use any part of the website.
09 International Data Transfers
NextCV is operated by Empire Softtech based in India. By using the app, you agree that your data may be transferred to and processed in India and other countries where our service providers operate (including Google Cloud servers in the US and EU). We ensure appropriate safeguards are in place for all international transfers.
10 Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Send an in-app notification to all users
- Require re-acknowledgement for material changes affecting your rights
Continued use of NextCV after changes take effect constitutes acceptance of the revised policy.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 business days.